We would like to remind parents that the payment cut-off date for childcare vouchers is the 15th of the month.
This is due to the Direct Debit Guarantee; we are required to give 10 days notice of any money we intend to take from your account, so to ensure we are paid on the first of the month, and to account for any weekends or bank holidays, our contracts require payment by the 15th.
Our previous bookkeeper had on occasions taken money after the 15th if she could see it in the account. Our new bookkeeper, was on holiday in May and so kept to the cut off date on the 15th according to the letter of the contract, which seems to have caused some confusion.
For clarity, going forward all vouchers will need to be paid by the 15th of the month. Any vouchers received after the 15th will be shown as a credit on your account and deducted from the next months fees. We’re sorry for any confusion caused this month.
If you have any queries please talk to Nicole the Nursery Manager.